I’m sure you’ve heard the saying, “the fortune is in following up!” This is so true especially when looking at marketing strategies. Research shows time and again that direct contact and follow up creates the greatest ROI (return on investment). Are you practicing good follow up strategy? Once you’ve met someone networking, connected online,...
Improving Internal Communication to Maintain Your Customer Service Edge
Efficient management of marketing and sales information flowing from customers to internal team members can impact a customer’s experience and overall satisfaction Consumer dissatisfaction was the biggest culprit behind slumping sales in 2014, reported the American Customer Satisfaction Index, commenting on a third-quarter 0.7 percent decline that brought national customer satisfaction to its lowest...
Tips and Tricks for Cold Calling Success
How to make sales prospecting calls work for your business with successful cold call techniques There are those who claim that the age of social media has rendered cold calling dead; “Not true,” says Smart.com. Countless industries, like insurance, still benefits from savvy cold calling techniques. Cold calling is not dead – it’s merely...
Presentation Coaching: Using Props to Drive Your Message Home
How to use relevant objects, handouts or displays to make your presentation topic and delivery more effective The more creative ways you can deliver a message during a presentation, the more people with whom you can connect and engage. The creative use of props will help spread your message and have it resonate with...
Simple Ways to Earn and Keep Customer Loyalty
How businesses can use customer service policies, improved communications and loyalty programs to build lasting customer relationships Most businesses know that it costs a lot more to get a new customer than it does to keep an existing one. Yet many businesses overlook simple ways they can make sure their customers are happy and...
PRWeb Press Release Packages and Distribution Set-up Process
How to purchase a press release package to be distributed on PRWeb, including distribution and new security settings If you are a small business looking to distribute your news online via a press release distribution service, there are no shortage of options to choose from. However, for the average small business owner that may...
Does Google+ Fit into Your Social Blogging Strategy?
How to make use Google+ to enhance your blog’s SEO, engage your followers and expand your audience The Google world takeover continues with near-daily enhancements, upgrades and overall ‘improvements’ to its user experience. A recent example is Google integrating Google+ comments into Blogger, its popular blog hosting site. Those using the Blogger platform now...
Tips to Perfect Your Small Business Elevator Pitch
How to make the most of business opportunities with an elevator pitch that delivers a concise and targeted message What can you say about your business in one minute? That’s the concept behind the Elevator Pitch. It is a quick summary of what your business does designed to spark the interest of a customer...
13 Ingenious Advertising Ideas and Marketing Tips
Simple yet effective ways small businesses can advertise and market their business without spending a lot of money As a small business owner, you are always looking for ways to promote your business without becoming stale. You don’t want to be too pushy when it comes to promoting your business – but you do...
LinkedIn or Leaked-in: How Much Should You Share with Business Connections?
LinkedIn group discussions and status updates can be a great place to network, but be careful about disclosing confidential business plans or information to competitors in your industry LinkedIn Groups are one of the best ways to get access to professionals in your industry niche and make important connections for advancing your career or business....