b2b outreach

B2B Outreach Tricks for Small Businesses

6 ways to adjust your b2c small business direct marketing strategy for techniques and approaches that work best for b2b outreach The problem with SMB marketing teams lies in the fact that they’re often basing their B2B outreach based on B2C methods, techniques and approaches. Sure, a sale is a sale and a customer is...

millennial customers

5 Things You’re Doing That Turn Millennial Customers Off

Small businesses that want to attract and win the loyalty of millennial customers need to be careful about making these marketing mistakes Did you know that millennials love small businesses? Their desire to shop local, know the origin of their purchases, and spend their money with people they trust has led them to champion the...

return customers

5 Ways Small Businesses Can Generate Return Customers

Generating repeat, return customers with a positive customer experience is a winning strategy for your small business success A small number of return customers generate as much as 40 percent of your entire profit. However, statistics surrounding them tend to be even more impressive. A satisfied customer might return even if you don’t engage them...

promote brand

5 Ways To Utilize Digital Marketing For Your Next Trade Show

Put together a strong trade show digital marketing strategy before, during and after your event to maximize results Having a strong digital marketing strategy is important for your business at all times, but it can be especially advantageous when you have a trade show coming up. The next time you are attending a trade show,...

Unique Ways To Draw in New Customers

How to differentiate your small business from the competition to target and attract new loyal customers When just starting out as a small business, it can be difficult to get your name out there. With so many large corporations already having a loyal customer base, breaking into your chosen industry is a challenge if you...

customer service

National Customer Service Week is a Learning Opportunity

Businesses can learn from National Customer Service Week by focusing on what makes customer service good or bad in their own business Did your company celebrate National Customer Customer Service Week? If you haven’t heard of this little-known observation week, let’s fix that now. Sponsored by the non-profit International Customer Service Association (ICSA), National Customer...

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